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Conditions for complaints about SanSwiss products

a) All cases of deliveries with defective products or product shortages are to be declared in writing to the seller within 8 days. After this time all deliveries are accepted as correct with the exceptions of the guarantees below. The seller recognises his duty of guarantee as indicated to the purchaser in writing from the date of delivery of the goods. The seller guarantees his products against all defects of manufacture and will either replace , credit or repair the goods according to the purchaser's requirement.

b) This guarantee covers only defective goods delivered by the seller and does not cover costs relating to the replacement or repair of ancillary products damaged during the replacement of the defective product.

c) Any guarantee is no longer valid if any modifications have been made to the original product.

d) The guarantee is only valid for the original purchaser of the product and is not transferable.

e) The seller reserves the right to refuse payments in case of guarantee should the purchaser be in default of his obligations.